Terms & Conditions

Promotional Offers

MysteryShirts may run promotions and offers on selected products. All of our Promotional Offers are subject to the terms and conditions below: 

  1. They are only valid on full-priced items and cannot be used on sale or promotional items which are already discounted unless otherwise stated;
  2. They cannot be used in conjunction with any other offer;
  3. They are valid for a limited period of time as specified in the marketing communication on the website or social media, they cannot be used outside of that period;
  4. If an item is returned which brings the amount spent below any qualifying level, the offer value may be deducted from any refund; and; 
  5. All orders are subject to stock availability and we reserve the right to withdraw, amend or extend offers at any time, without prior notice. 


Use of Website

These terms and conditions together with our Privacy Policy or any other policy referred to in these terms and conditions apply to your use of and access to the Website. These Terms will apply to any contract between us for the sale of any product including any order placed by you for any product over the Website. 

Please read these Terms carefully and make sure that you understand them before ordering any product from our Website. You should save or print a copy of these Terms for future reference. 

If you do not agree to these Terms, you must cease using and accessing the Website.  

Terms may be changed and updated from time to time and any changes will be effective from the publication of the new terms on the Website. Every time you wish to order products, please check these Terms to ensure you understand the terms which will apply at that time. 

You agree that the information you provide when placing an order is true and accurate in all respects. We only use your personal information for the purposes detailed in our Privacy Policy (eg dealing with orders and accounts, processing payments). You will notify our team of any changes to that information. 

You must be at least 18 years of age to use the Website. By using the Website and agreeing to these terms and conditions, you represent that you are at least 18 years of age.  

All Content included on the Website, unless uploaded by Users, is the property of MysteryShirts, our associates or other relevant third parties. Under these Terms, Contents means any text, graphics, images, photographs, video, audio, designs, software and any other form of information capable of being stored. By continuing to use the Website you acknowledge that such content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on the Website shall be construed as granting by implication or otherwise any licence or right to use any trademark, logo or service mark displayed on the Website without the written permission from MysteryShirts

You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission from the Directors of MysteryShirts. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on the Website in any form is prohibited save that you may: 

- copy, print (one copy only) or download extracts of the material on the Website for the sole purpose of using the Website in good faith for domestic purposes or placing an order with MysteryShirts; and 

- copy, print (one copy only) or download the material on the Website for the purpose of sending to individual third parties for their personal information provided that you do seek no commercial advantage or benefit from so doing and you acknowledge  us as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them. 

We may deny you access to the Website at any time in its sole discretion when we believe that your use of the Website is in violation of any of these Terms, any law or was not respectful to others. 

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site, and you hereby agree to be responsible to MysteryShirts for and indemnify us and keep us indemnified against all costs, damages, expenses, losses and liabilities incurred and/ or suffered by us as a result of any claim in respect of your use of the Website.

 

Placing An Order

By placing an order with us you agree to and accept these Terms. If you are unhappy with or unclear about any aspect of these Terms, please contact our team before placing an order with us by email at [email protected].

By placing an order via this Website you are making an offer to MysteryShirts  to purchase the goods detailed in your order upon the terms described in your order. 

Once you have placed an order for goods (and delivery) we will send you confirmation that your order has been received. We will take payment from your credit/ debit account at the time you place your order. 

Prices and availability of goods are subject to change without notice. We endeavour to display all items currently available on our Website, and aim to hold stock of all styles and sizes while a product is active. Occasionally, an item may be out of stock. 


Delivery

Please note that a delivery charge will be added to your order value where appropriate. Please see our delivery times and charges on our Delivery and Returns Page. 

All dates quoted for delivery are estimated delivery dates only and may be subject to change. MysteryShirts cannot accept liability for any loss or damage (whether direct or indirect) if delivery takes place at any time other than the estimated date for delivery. 


Conformity of Goods

We take every care to ensure that the description and specification of our products are correct. However, specifications and descriptions of products on this Website are not intended to be binding and are intended only to give a general description of the products. 


Your Right To Cancel

You have a legal right to change your mind and cancel your order within 14 days of receipt and receive a refund of all charges for the cancelled goods. We will process the refund without delay and in any event no later than (a) 14 days after the day we receive back from you any products supplied; or (b) if there were no products supplied, 14 days after the day on which we receive your cancellation notification. Parcels returned by post are returned at your own cost. If you wish to change or cancel your order before dispatch please email [email protected]. Please see our Delivery and Returns Page for information on how to make a return.

Privacy Policy

MysteryShirts have the utmost respect for your personal information. For this reason, mysteryshirts do not, and will not disclose, sell or pass on your personal information to any third parties other than those essential to the ongoing services we supply. 


Disclaimer and Limitations of Liability

MysteryShirts do not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its members, agents, directors or employees or for any fraudulent misrepresentation. To the fullest extent permitted by law and save as provided above, MysteryShirts shall not be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of MysteryShirts or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you. 

While MysteryShirts uses reasonable endeavours to ensure that the information on the Website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Mysteryshirts  will not be responsible for any errors or omissions or for the results arising from the use of such information. While MysteryShirts takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of the Website will be interruption or error free and will not be responsible for any disruption, loss or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system. 

Further, MysteryShirts will not be responsible nor liable for your use of any other Websites which you may access via links within the Website. MysteryShirts does not control these Websites and is not responsible for their content. Any such links are provided merely as a service to users of the Website and their inclusion in the Website does not constitute an endorsement by or affiliation with MysteryShirts The entire liability of MysteryShirts under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions. 

MysteryShirts will not liable to you or be deemed to be in breach of these Terms or any other contract with you by reason of any delay in performing or failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control. 

MysteryShirts may assign or transfer any of its rights or sub-contract any of its obligations under these Terms to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these Terms except with the specific permission in writing from MysteryShirts 

No person who is not a party to these Terms shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded. 

If any court or authority finds that any provision of these terms (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision, will to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will remain unaffected. 


Law and Territory 

To the extent it is possible to exclude the application of other laws and regulations, these Terms and your use of our Website are governed by Scottish Law and you agree to submit to the non-exclusive jurisdiction of the Scottish court. This does not affect your non-excludable statutory rights. The Website and our Terms have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of the Website or the placing of an order through the Website from outside the United Kingdom complies with any applicable non-UK laws and regulations.